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Contact Us

Business name: VelvetWorld Software Publishing Services

Support email: support@velvetworld.net

Location: Block H3 Lot 10, Brgy. San Lorenzo Ruiz 2, DasmariΓ±as, Cavite 4114, Philippines

Response time: within 3 business days.

What to include

Send the email from the address on your account and include your username. For billing questions, add the date and amount of the purchase.

Report a problem or concern

To report an underage user, abusive behaviour, or content that breaks our rules, email us with the username and a short description. We review every report and act on confirmed violations.

See also: Terms · Privacy · Refund Policy · Dispute Policy · Content Rules